Download the survey form:
FALLS RUN COMMUNITY ASSN. INC.
101 BRIDGEWATER CIRCLE
FREDERICKSBURG, VA 22406
January 2010
Dear Falls Run Resident,
The purpose of the survey on the reverse side of this letter is to provide information to the FRCA Board of Directors so that our community funds will be spent wisely. The Board will be negotiating a new contract with Cox Communications early this year and these fees are one of the biggest parts of the FRCA Budget To obtain this information we have tasked the Communications Committee to conduct a survey of our community.
Cox is interested in increasing the fees we pay for Cox Basic Cable for the whole community. This TV Service is included in your monthly association dues. Currently we get a 15% discount on the rate we pay for 784 cable connections. We need to know what we are actually using.
We would like to re-negotiate our contract with Cox on favorable terms. In order to do this we will need to know how much of the Cox range of services is used by our residents. For instance if we have a good portion of our residents using Cox Internet as well as Cox Telephone, we will be in a stronger negotiating position.
If we also wish to negotiate with Verizon FiOS we need to know how many of our residents have connected to Verizon FiOS and whether they use Verizon for TV, Internet and Telephone. Presently we have no information available on resident use of Verizon FiOS.
The survey on the reverse side asks you about the services you use in your residence. It is being distributed to you by volunteers and will be collected by them. Please complete the survey as soon as possible and return it to the volunteers who distributed them no later than JANUARY 31st. Thank you in advance for your help in this survey.
Sincerely,
________________________
Jake Bernard,
President FRCA Board of Directors
FALLS RUN TV, INTERNET & TELEPHONE SURVEY
COX BASIC FORMCHECKBOX COX EXPANDED FORMCHECKBOX COX HD SERVICE FORMCHECKBOX SATELLITE
FORMCHECKBOX VERIZON FiOS FORMCHECKBOX VERIZON FiOS FORMCHECKBOX VERIZON FiOS
LOCAL ESSENTIALS EXTREME HD
1A. IF YOU USE SATELLITE TV DO YOU STILL USE COX BASIC? FORMCHECKBOX YES FORMCHECKBOX NO
2. PLEASE CHECK THE INTERNET CONNECTION YOU USE AT THIS RESIDENCE
FORMCHECKBOX COX FORMCHECKBOX COX FORMCHECKBOX VERIZON FiOS FORMCHECKBOX DIAL - UP FORMCHECKBOX OTHER
ECONOMY HIGHSPEED PREMIUM _________________
3. PLEASE CHECK THE LAND-LINE TELEPHONE SERVICE YOU USE
FORMCHECKBOX COX FORMCHECKBOX VERIZON FORMCHECKBOX VERIZON FORMCHECKBOX OTHER FORMCHECKBOX WE DO NOT
DIGITAL FiOS LAND-LINE __________ USE A LAND
PHONE PHONE PHONE LINE PHONE
4. HOW OFTEN DO YOU USE FALLS RUN CHANNEL 20? Check one
FORMCHECKBOX EVERY DAY FORMCHECKBOX ONCE PER WEEK FORMCHECKBOX SELDOM FORMCHECKBOX NEVER FORMCHECKBOX NOT AVAILABLE TO ME
5. RATE THE IMPORTANCE OF THE FOLLOWING AS YOUR NEWS SOURCES FOR THE FALLS RUN COMMUNITY (Use a scale of 1 to 6 with 1 being the most important and 6 the least important)
FORMCHECKBOX GAZETTE FORMCHECKBOX FR WEBSITE FORMCHECKBOX CHANNEL 20 FORMCHECKBOX CENTER BULLETIN BOARD
FORMCHECKBOX YAHOO NETWORK FORMCHECKBOX OTHER: (Specify):_______________
6. HOW SATISFIED ARE YOU WITH THE SERVICE OF YOUR: CHECK ONE
TV PROVIDER? FORMCHECKBOX VERY SATISFIED FORMCHECKBOX SATISFIED FORMCHECKBOX NOT SATISFIED
INTERNET PROVIDER? FORMCHECKBOX VERY SATISFIED FORMCHECKBOX SATISFIED FORMCHECKBOX NOT SATISFIED
7. ARE YOU CONSIDERING CHANGING YOUR SERVICE PROVIDER IN THE NEAR FUTURE?
FORMCHECKBOX YES FORMCHECKBOX NO