In the event of a snow fall over two inches or ice on the roadways, our snow plans will go into effect. The timing of the snow will affect when snow treatment is started. The contractor will work on our streets as soon as it is safe and it may be at any time of the day or night. We also will look at upcoming weather to make a final decision when to plow or treat streets. In order to allow the contractor to accomplish his job, we must also be willing to help.

• Please do not park in the street. As in any snow emergency, cars impeding snow plowing may be plowed in and could be towed. Try to stay off the roads until plowed.
• Please do not shovel snow into the street. This just creates additional problems and possible icing. Snow plows will push snow back into your drive or walk if you shovel prior to them clearing the road way. This is a fact of life. They can not stop at each drive and change directions. Our contract calls for pushing the snow to the side, and not for removal.
• Do not contact, stop, or in anyway interfere with contractor. Main roads will be plowed first. Direct any complaints or questions to Armstrong Mgmt (Debbie Sutton) for all road and Community Center issues or JCA (Villa/Condo only issues).
• Check channel 20 and/or the Falls Run Web Site for closings or cancellations. The Community Center may be closed until the parking lot and sidewalks are cleared. This will allow the contractor to clean the snow before vehicles block the parking lot. If snow starts during the day. the staff will decide when to close the Community Center.
• Damage by the contractor such as mail boxes should be reported to Debbie Sutton as soon as possible for repair or resolution.
• Single family homeowners have responsibility to clean the walk in front and on the side of your property as well as in front of the mailbox. If you are gone for vacation or the winter, arrangements must be made to insure this is accomplished.

Our goal is to assure safe travel within the community as fast as possible. What happens once you get to Plantation Drive is up to the Virginia Department of Transportation.

IMPORTANT PHONE NUMBERS:

Community Center Concierge: 371.4452

FRCA Matters: Debbie Sutton(Armstrong Mgmt): Office: 899.9958; After Hrs: 703.385.1133

CONDO/VILLA Matters: JCA Mgmt: 1.877.213.9799; After Hrs: 703.924.5900

11/17/2008